Privacy Policy

Your privacy is very important to us, and we carefully protect the information you manage through Wranglr. This privacy policy explains what information we collect, how we use it, and the measures we take to protect it. If, after reviewing this policy, you have additional questions, please contact Wranglr.

What information we collect and how we use it
In order to use Wranglr, we ask you to provide your name, title*, phone, address*, emergency contact*, birth date*, and email address, and the name and address of your facility (*not required). We collect this information when we create your account.

We use this information as the basis for identifying you as the owner of the data you track in the system. We may use your email address, or the email address of others you identify as ‘Wranglr Admin’ to communicate with you about the status of your Wranglr account.

We do not sell, rent, or otherwise provide information about you, your participants, volunteers or your facility to others for any reason. This includes personal information such as your name, address, email address, phone, or birth date and the name and address of your facility.

Who can access your information
Only people you identify as ‘Admin’ in your Wranglr account can view or change your organization information. You view or change your organization information under ‘Organization Settings’ in the General menu.

About the information you store in Wranglr
Your database includes all of the participant, volunteer, staff, healthcare professional, and instructor information you enter in your account, as well as all records related to those, including schedule history and volunteer history.

The information you store in your database belongs solely to you, and Wranglr carefully safeguards the privacy and security of this data. Wranglr never discloses the content of your database to anyone. Wranglr uses procedural and technical safeguards to protect your database against loss or theft as well as unauthorized access, including encryption, firewalls, and Secure Socket Layers. All data is stored in a secure data center. Wranglr uses many different security techniques to protect your data from unauthorized access by users internal and external, however it must be recognized that “perfect security” does not exist on the Internet.

What happens to your information if you close your account
We will continue to protect your information under the terms of this privacy policy even if you close your Wranglr account. If you cancel your Wranglr account, we delete your account information from our system within 90 days. If you allow your account to be automatically canceled due to lack of payment, your account will first be put on a Hold status for 30 days beyond your Paid Through date and will be deleted 30 days after the Hold period expires. Pilot Program accounts will be deleted 60 days after the pilot program expires.

Who can access the information you store in your Wranglr database
Access to the information you store in your database is carefully controlled through a two part credentialing system. This includes a login email, and password. People you allow to access the system by giving them credentials are known as ‘system operators.’ Only people you authorize as system operators have online access to your database.

The person who initially signs-up for your account chooses a login email and password at the time they sign-up, becoming your facilities first system operator. Thereafter, that individual may create additional system operators for your account, and authorize others to use the system by providing them with system operator credentials.

Only system operators in your organization with Admin privileges can create users or other Admin’s for your account. You are responsible for all actions taken with your Wranglr system operator credentials. Give system operator credentials only to those you wish to have access to your database. If you know or suspect that a system operator’s credentials have been compromised, you should disable that system operator’s access to the system immediately by making their user account inactive.

What can Wranglr access?
In the course of managing the database, managing file system components and creating and testing system enhancements, authorized Wranglr developers will have access to the database. Wranglr customer service employees will have access to customer data as needed for the purpose of answering customer support inquiries. Wranglr employees may also access the ‘event log’ for your account for the purpose of answering your support inquiries or assisting you with system operation issues. This log contains a record of system setting changes, system errors, and related system events.

The security of your data is extremely important to us and therefore all Wranglr staff work under strict Non-Disclosure, Non-Competition and Non-Solicitation agreements and this Privacy Policy. In addition, all employees are subject to pre-employment and periodic background checks.

Changes to this policy
We may amend this Privacy Policy from time to time by posting a notification of amended terms on the Announcement screen you view when you access your account. All amended terms will automatically become effective ten (10) days after they are posted on the Site. By using the Software or the Services after such revised terms are posted, you agree to be bound by any such amended provisions. Therefore, you agree to periodically visit the Site to examine the then-current Agreement.

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